Last Updated: October 19, 2019
Homebot, Inc. (“Homebot” or “we” or “us”) is committed to privacy and will only use the personally identifiable information (“Personal Information”) that you provide in accordance with the terms outlined below.
When you use our Sites, utilize our products and services (including, but not limited to, our software-as-a-service platform), request information from us, or correspond directly with us, you may choose to provide certain information directly, including the following Personal Information:
We will collect Personal Information from you only if you voluntarily submit such information to us. You can always refuse to supply Personal Information, except that it may prevent you from engaging in certain Site-related activities.
We may also receive this Personal Information directly from your loan officer or real estate agent. If you have instructed your loan officer or real estate agent not to provide us with Personal Information, you will not be able to use certain features of our Sites or utilize our products or services.
You may visit our Sites anonymously, but will not be permitted to create an account or use certain features of our Sites.
We also may collect other information from you, or, in some circumstances, from loan officers or real estate agents that utilize our products and services, that does not constitute Personal Information, including:
We collect Personal Information when your loan officer or real estate agent provides us with your Personal Information or when you:
We may use pixel tags (also called web beacons or clear gifs) on our Sites. They can help us analyze what our customers like to do on our Sites and the effectiveness of our features and advertising. They can also help us customize your browsing experience. We may use information collected through pixel tags or tracked links in combination with your personal information. We may also combine personal information you provide to us with other personal information (such as purchase history and demographic information). If we work with other companies to help us track, collect and analyze this information, they will be prohibited from using this information for any other purpose.
We collect and use your Personal Information for the following purposes:
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your Personal Information and data stored on our Sites. These safeguards vary based on the sensitivity of the information that we collect and store. Additionally, our services are designed to comply with the laws applicable to the highly regulated financial services industry. This includes utilizing practices and measures that are designed to comply with the requirements for safeguarding, using and protection personal information as set out in laws such as the Gramm-Leach-Bliley Act (GLBA) of 1999 and the Real Estate Settlement Procedures Act (RESPA). However, we cannot and do not guarantee that these measures will prevent every unauthorized attempt to access, use, or disclose your information because despite our efforts, no internet and/or other electronic transmissions can be completely secure.
We recommend that you change your password periodically. You are responsible for maintaining the security of your account username and password. If you believe that your account username and/or password have been stolen or been made known to others, it is your responsibility to immediately contact us at firstname.lastname@example.org and change your password. We are not responsible if someone else accesses your account through information they have obtained from you.
We may disclose your Personal Information:
We may also be required to use or disclose your information in connection with certain legal obligations, including, but not limited to:
We provide you the opportunity to update or correct the contact information that you have provided to us.
We recommend that you do not use email communications to send us sensitive personal information. If you need to change that personal information, we recommend that you call us directly.
In general, the third-party providers that we use will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
Social Media Sites
We work with third parties, including social network sites like Facebook, and with application developers who specialize in social commerce so we can connect to your social networks. All of these companies operate Social Media Sites. We provide access to our Sites by third parties and business partners so we can generate interest in our products and services among members of your social networks and to allow you to share product and service interests with friends in your network.
The use of any features made available to you on our Sites by a third party may result in information being collected or shared about you by us or by the third party. Information collected or shared through any such third party features is considered public information by us because the Social Media Sites made it publicly available. If you do not want us to be able to access information about you from Social Media Sites, you must instruct Social Media Sites not to share the information. We are not responsible for how these third parties may use information collected from or about you so be sure to review the privacy policies and privacy settings on your social networking sites to make sure you understand the information they are sharing. If you do not want a Social Media Site to share information about you, you must contact that site and determine whether it gives you the opportunity to opt out of sharing such information. However, we do identify any areas on our Sites where third parties share information about you.
We use features on Social Media Sites that allow you to express opinions about our services. Those Social Media Sites may collect or register your views about our services and make those views available to us and on public portions of the Social Media Sites. If you do not wish any of this to happen, you should not express your views about our services on Social Media Sites and you should review your privacy settings on such Social Media Sites. We are not obligated to display your name or other identifying information, account name, profile photo or other information or content on our Sites even if you express an opinion about our services or have consented to our use of such information or content. We reserve the right to remove the information of any person for any reason. We may also remove from our Sites, in our sole discretion, any product offering or any photo or product description relating thereto. If you would like us to delete the data we have collected about you that we have received through any social media provider or Social Media Site, please contact us. However, if your information is deleted you may not have access to certain promotions, services information or opportunities as a result.
The Sites may contain third-party embedded content or otherwise list or link to third party products, services or websites. We do not have any control over the quality, safety or legality of the items advertised, the truth or accuracy of the listings, the ability of suppliers to sell items or the ability of buyers to buy items, or the truth or accuracy of any information on third party websites. For these reasons, Homebot and its affiliates cannot ensure that a buyer or supplier will actually complete a transaction or that information on a third party’s website is accurate or reliable. Homebot will not be a party to any transactions between you and such third parties and any correspondence concerning such transactions should be conducted between you and the third party.
The Sites are only intended for individuals over the age of 18 who meet the criteria described in our Terms and Conditions, accessible here: homebot.ai/terms-of-service. We do not under any circumstances knowingly collect information from children under the age of 13. Children under the age of 13 are prohibited from submitting any Personal Information to us through the Sites. If you believe a child has provided us with information, contact us at email@example.com or firstname.lastname@example.org.
The Sites are only intended for residents of the United States. If you are not a resident of the United States, please do not provide us with any Personal Information.
If you are a California resident, you have the right to request information from us regarding the manner in which we share certain categories of Personal Information with third parties for their direct marketing purposes, in addition to the rights set forth above. Under California law, you have the right to send us a request at the designated address listed below to receive the following information:
This information may be provided in a standardized format that is not specific to you. The designated email address for these requests is: email@example.com
Also, please note that we have not yet developed a response to browser “Do Not Track” signals, and do not change any of our data collection practices when we receive such signals. We will continue to evaluate potential responses to “Do Not Track” signals in light of industry developments or legal changes.
If you have any questions about your privacy or security on our Sites, please contact us using the following information: